🛍️ Digital Product Sales Are Final

At Sublybox, we offer digital subscriptions (such as Netflix, Spotify, Disney+, ChatGPT Plus, etc.). Once a subscription is delivered and activated, all sales are final and non-refundable.

This is because digital access is immediate and cannot be “returned” once delivered.

---

✅ Eligibility for Refund (Limited Cases)

We may consider refunds only in the following situations:

• The subscription was not delivered within 48 hours of purchase.

• The service is not working and our support team is unable to resolve the issue within a reasonable timeframe.

• You were charged more than once for the same order.

To request a refund, please contact us at support@sublybox.com within 3 days of your purchase and include:

• Your full name

• Order number

• Details of the issue (with screenshots if possible)

---

❌ Non-Refundable Cases

Refunds will not be issued in the following cases:

• You changed your mind after receiving the subscription

• You entered the wrong email address during checkout

• You failed to follow provided instructions

• You violated usage terms or tried to alter login credentials

---

🔄 Exchanges

We do not offer exchanges for digital products. If you need help using your subscription, our support team is here to assist.

---

🕐 Refund Processing Time

If your refund is approved, it will be processed to your original payment method within 3–5 business days.

---

📞 Contact Us

If you have any questions about this policy or your order, reach out to our support team:

📧 Email: support@sublybox.com
🌐 Website: www.sublybox.com